Contact us with other questions you may have and we will get back to you shortly.
We currently have EWF- what do we need to do to have PIP installed?
The first step would be removal of EWF. Any EWF remaining will decompose over time and lead to depressions in the surface. Next fill dirt will need to be installed to achieve proper subgrade, followed by a 4” compacted aggregate sub base, then the correct thickness of the PIP System (determined by fall height of play equipment above).
Why didn't the company that sold me the PIP surface mention roll coating the surface?
Many times – PIP is purchased ‘as a package’ with the playground equipment, shade and other park amenities. Often, required maintenance is overlooked or not disclosed in these discussions. It is important to understand – the PIP surface is rubber and urethane. The sun exposure and wear from usage will play a toll on the PIP surface. Roll coating it will rejuvenate the rubber, re-attach any loose granules and help prevent holes, cracking, and shrinking.
Why are there holes in the top layer? And we can see black underneath?
The top colorful layer of the PIP surface is the wear course. When first installed – it's ½” thick. Over time, usage, exposure to the elements – this wear course wears down. When it's completely worn though, you will see the ‘buffing’ attenuation layer (the black layer). The good news is we offer ½” retops (new wear course layer) and 1.5” Re-New options for your existing surface.
Why can’t I just end the new PIP at the fence? Why do we need a border?
It's always best practice to terminate the PIP surface to a solid surface (ie: concrete border, sidewalk, building wall, etc) If the PIP edge just ends (bull-nosed) it often gets cut up by landscapers edgers, weed-eaters, etc. The solid perimeter border also aids in containing the compacted rock sub base below the PIP.
What’s the lifespan of my new surfacing?
That is dependent upon many factors including level of use, environmental conditions, and maintenance. Adhering to the maintenance recommended will ensure maximum safety and wear.
What causes cracking and shrinking?
That is typically caused by a lack of maintenance and can be prevented in most cases by a timely application of a Sealer Roll coat. Power wash may be needed prior to application to remove dirt and staining. However, the surface must be thoroughly dry prior to application of the Sealer Roll Coat.
What is causing a white discoloration on the surface? Primarily along the edges?
We typically see this when adjacent irrigation water over sprays on to the surfacing and when dry, the chemicals form a white haze. Irrigation water should be adjusted as to not overspray and collect on to the safety surfacing. Please consult your surfacing rep for solutions for removing the haze.
Is your company Robertson or Tot Turf?
Our company name is Robertson Recreational Surfaces. Tot Turf is our original product brand and has become widely known. Robertson is a subsidiary of PlayCore. Tot Turf is our Rubber Poured in Place Surfacing Brand. Only Robertson representatives and our select partners can sell the Tot Turf brand.
Are your products made from recycled materials?
Yes, our specialized cushion layer is made from recycled rubber – from rubber tire buffings or other types of rubber consumer goods. We proudly offer environmentally friendly systems.
Does the product get hot? Does color choice matter if I’m concerned about hot surfaces?
Any surfacing product will get hot when exposed to UV rays. The darker the color, the hotter the surface will get.
Do the colors fade?
Any product exposed to the UV rays will fade over time. We recommend using our maintenance program to prolong the life of your pad.
Is maintenance required?
Yes. A good maintenance program is guaranteed to extend the life of your surfacing, thereby protecting your investment.
Yes! We are known as the experts in executing complex designs in poured rubber surfacing. There are numerous options to create a showpiece surface, and your surfacing consultant can help execute any design you can imagine. The only design not permitted is one that would compromise the integrity of the project.
Are there any positions available within your company?